Returns & ExchangesSimple, Fast & Doorstep Size Exchanges

7-Day Exchange Policy Worry-Free Footwear Shopping

Hassle-Free Returns & Size Replacements

We want you to love your shoes! If your pair doesn’t fit perfectly or if you notice any manufacturing defect, you can exchange your footwear within 7 days of delivery. Our goal is to make the exchange process effortless.

Guidelines for Exchange & Returns

Eligible for Exchange

Footwear is brand new, unworn, and unwashed.
Original shoe box, brand tags, and labels are intact.
Original purchase invoice / digital bill is provided.
Request raised within 7 days from the delivery date.

Not Eligible for Exchange

Shoes showing visible signs of outdoor wear, dirt, or creased soles.
Missing shoe box, torn packaging, or missing brand accessories.
Products without valid purchase proof or invoice.
Clearance/flash sale items marked non-returnable.

How to Initiate an Exchange

Request Exchange

WhatsApp or call our team at +91 7428068439 with your Order ID and the new size you need.

Doorstep Reverse Pickup

Our logistics executive will arrive at your address to inspect and securely pack the return parcel.

New Size Dispatched

Your replacement pair is immediately shipped out with real-time tracking updates sent via SMS.

Frequently Asked Questions

What if my required replacement size is out of stock?

If the exact size or color is unavailable in inventory, you can choose another shoe model of equivalent value or request store credit / a full refund back to your account.

How long does the entire exchange cycle take?

Pickup usually occurs within 48 to 72 hours of your request. For Delhi-NCR, replacements often arrive within 2 business days; for other cities, 3 to 5 business days.

Need to initiate an exchange now?

Our support specialists are here to guide you through a quick and effortless exchange.

Call +91 7428068439 Write to Us