BUNNY1. Introduction
Welcome to Bunny Boss (operated by Kalika Impex). We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our website, place orders, or interact with our customer support.
2. Information We Collect
When you create an account, browse footwear, or complete a checkout on Bunny Boss, we collect the necessary information to serve you:
- Contact Details: Your full name, mobile telephone number, email address, and delivery shipping addresses.
- Order & Transaction History: Products purchased, shoe sizes, transaction identifiers, payment method chosen (COD or Online), and billing invoices.
- Device & Log Data: IP address, browser type, operating system, and session timestamps used solely for security audits and technical diagnostics.
3. How We Use Your Information
We utilize your personal information strictly for legitimate commercial purposes:
- Fulfilling, packaging, and shipping your shoe orders accurately to your destination.
- Dispatching timely transactional SMS, WhatsApp, and email alerts containing tracking links, shipment updates, and OTPs.
- Providing customer assistance, facilitating 7-day size exchanges, and resolving inquiries.
- Preventing fraudulent orders and enhancing overall website security.
4. Payment Security Guarantee
We take electronic payment security with utmost seriousness:
Zero Financial Credential Storage
Bunny Boss never stores your debit card numbers, credit card CVV, or net banking passwords on our servers. All online payments are handled directly by RBI-authorized, PCI-DSS Level 1 compliant payment gateways (Razorpay) utilizing end-to-end 256-bit encryption.
5. Sharing Information with Third Parties
We do not sell, rent, or trade your personal information to third-party marketing companies. We share minimal data exclusively with trusted operational partners:
- Logistics Partners: Courier companies (Delhivery, Shadowfax) receive your delivery address and contact number solely to transport and deliver your footwear parcel.
- Transactional SMS Gateways: To transmit OTPs, order updates, and delivery alerts to your mobile phone.
6. Cookies and Sessions
Our website uses temporary session cookies to preserve your cart items, remember your login status, and ensure smooth checkout navigation. You can disable cookies in your browser settings, although certain features like cart persistence may be affected.
7. Contact & Grievance Redressal
If you have any questions or concerns regarding this Privacy Policy or your personal information, please reach out to our team:
Bunny Boss (Kalika Impex)
A1-40, Chanakya Place Part-1, 25 Foota Road, Janak Puri, Delhi - 110059
Customer Care: +91 7428068439 / +91 7838384314
Support Email: support@bunnyboss.in