BUNNY
Ordering
Ordering & Account
Placing an order is super quick! Browse our footwear collection, choose your shoe size, and click "Add to Cart" or "Order Now". You will be asked for your mobile number to receive a 1-time OTP login. Enter your shipping address, select your preferred payment mode (Cash on Delivery or Online UPI/Card), and confirm your order.
No, you don't need to remember passwords! We use secure mobile OTP login. Whenever you want to check your order history, edit your addresses, or check out, simply enter your mobile number and verify via OTP.
Yes! If your order has not yet been handed over to the courier, you can update your address directly from your My Orders dashboard or call our support team at +91 7428068439.
Shipping
Shipping & Delivery
Delivery timelines depend on your location:
• Delhi / NCR: 24 to 48 hours.
• Metro Cities: 2 to 3 business days.
• Rest of India: 3 to 5 business days.
You will receive real-time SMS updates with an active tracking link.
• Delhi / NCR: 24 to 48 hours.
• Metro Cities: 2 to 3 business days.
• Rest of India: 3 to 5 business days.
You will receive real-time SMS updates with an active tracking link.
You can track your package anytime by visiting our Order Tracking Page and entering your AWB number or order ID. You can also click the tracking link sent in our automated SMS.
Payments
Payments & Cash on Delivery
Yes! Cash on Delivery is available across 27,000+ PIN codes across India. When your order arrives, you can pay in cash or ask the delivery executive to display their UPI QR code to pay via Google Pay, PhonePe, or Paytm.
Due to banking network delays, payments occasionally face temporary confirmation lag. If the order is not confirmed, the debited amount is automatically reversed by your issuing bank within 24 to 48 banking hours. You can also reach our support team with your payment reference for immediate status verification.
Exchanges
Returns & Size Exchanges
No worries at all! We offer a 7-day doorstep size exchange. Just ensure the footwear is unused and in its original box with tags intact. Call or WhatsApp us at +91 7428068439 with your order number, and we will schedule a reverse pickup for your size exchange.
We provide hassle-free size replacement service. Detailed exchange conditions can be reviewed on our Returns & Exchange Policy page.
Can't find the answer you're looking for?
Our support team is ready to answer any questions about our products, sizing, delivery, or orders.
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