BUNNYOur 100% Satisfaction Promise
When you shop at Bunny Boss, your purchase is completely safeguarded. If you receive an incorrect product, a damaged item, or encounter genuine manufacturing issues, we will make it right with an immediate exchange or a 100% refund.
Why You Can Shop With Complete Confidence
100% Genuine Footwear
Every single shoe on Bunny Boss is sourced directly from trusted brand manufacturers and authorized distributors. We guarantee zero counterfeit or replica products.
7-Day Size & Fit Exchange
Shoe didn't fit as expected? Don't worry. We offer a swift doorstep size exchange within 7 days of delivery as long as the product is in unused, original condition.
Damaged in Transit Coverage
If the outer package or shoes are damaged during shipping, notify us within 48 hours. We will replace the item immediately or issue a 100% refund without delay.
Fast 24-48 Hr Refund Processing
Once your refund request is approved or the returned product is verified at our store, we initiate the refund within 24 to 48 hours directly to your original payment mode or bank account.
How to Claim a Refund or Exchange
Contact Support
Call or message us within 7 days of receiving your package with your Order ID.
Quick Inspection
Share a brief photo/video showing the issue or required size change.
Doorstep Pickup
Our courier partner collects the package safely from your address.
Refund Credited
Full refund credited to your account or replacement dispatched.
Need help with a recent order?
Track your shipment in real time or reach out directly to our dedicated customer care team.